Nuoxing Cable Co., Ltd. was established on November 12, 2010, focusing on the development and production of cables and wires for ten years. The company’s business scope includes: wire and cable, production and sales; copper wire, aluminum wire, copper rod, aluminum rod, cable accessories, processing and sales; hardware products, sales (items subject to approval in accordance with the law can only be approved by relevant departments Carry out business activities) and so on.
Quality Promise
1. Strictly implement the ISO9001:2008 quality management system, and the products meet the relevant national standards and customer requirements.
2. The product is packaged and transported in strict accordance with the user's requirements and regulations to ensure the safety and reliability of the product during loading, unloading and transportation.
3. The number of meters per lap of the product, the company implements compensation for ten meters if the number of meters is less than one meter, and the head is replaced.
4. The product implements three guarantees (guarantee quality, quantity, and price), and provide customers with free technical consultation and related technical information.
5. The procurement of raw materials, product production process quality control points, semi-finished products, finished products and packaging are strictly controlled to ensure the excellent product quality and timely delivery of the delivery date.
6. Under the conditions of standardized installation and correct use, our company implements tracking services for the products sold; during the warranty period, the product is under normal use conditions, due to the quality of the product itself and confirmed by both parties, to provide product maintenance ,replace.
Pledge
1. Pre-sale service
Introduce the product and its performance and related technical parameters in use, offer consultation, and answer various questions raised by customers during installation and use.
According to the customer's introduction of the use environment, use conditions, current carrying capacity and other factors, provide customers with reference and consultation.
2. In-sale service
Sign ordering contracts with customers in time, and provide customers with immediate consultation on the production progress of the products;
Supervise whether the product is packaged and transported in accordance with user requirements and regulations;
Timely track whether the product transportation arrives at the customer safely, on time, with quality and quantity;
Provide users with inspection services and daily life services sent to our company to supervise manufacturing and finished products before leaving the factory, and patiently answer customers' questions during the production process or other reasonable requirements.
3. After-sales service
Deal with customer calls, letters and visits in a serious and timely manner, and quickly solve various problems found by users;
If users have any technical quality problems, reply within 1 hour; give customers a satisfactory answer within one working day.
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